Chief Operating Officer

Permanent/Full Time

Expression of Interest | Chief Operating Officer | Southeast Asia

Expression of Interest | Chief Operating Officer | Southeast Asia

C-Suite Partners is inviting expressions of interest from experienced Chief Operating Officers and senior operations leaders for a confidential leadership opportunity with a leading, investor-backed healthcare services organisation in Southeast Asia.

The organisation’s reputation rests on service reliability: getting it right, on time, every time. The Chief Operating Officer will own the operation that delivers that promise, end to end. That covers collection and logistics through to processing and reporting, across a multi-site network of several hundred staff.

Each part of the operation performs well in its own right. The opportunity for the COO is to bring them together and run the chain as one integrated system, with the authority and accountability to lift performance across the whole, including ownership of the operating cost base and quality.

This is a client-facing role. The COO partners the commercial team on bids and proposals, signs off on the service levels offered to clients, and represents the operation in pitches and service reviews. Reporting to the CEO, the COO will take ownership of operational decision-making so the CEO can focus on growth and strategic partnerships.

For the right person, this is a career-defining step up, with a clear pathway to broader leadership.

Key Responsibilities
  • Own operational performance across the full service chain and all sites
  • Improve turnaround times, reliability and efficiency without compromising quality or continuity
  • Partner the commercial team on bids, tenders and client commitments, including cost-to-serve and delivery feasibility
  • Present to and build credibility with major clients and partners
  • Maintain accreditation and regulatory readiness, with quality managed as an operational outcome
  • Build a performance culture with clear standards, visible consequences and recognition people believe in
  • Lead operational transformation, including technology and process improvement
Key Requirements
  • Senior operational leadership of a multi-site, high-volume service operation, with P&L or cost-base ownership
  • A track record of measurable operational improvement, with clear evidence of personal impact
  • Experience partnering commercial teams on bids and client commitments, and credibility in front of major clients
  • Has managed, developed and, where necessary, exited senior leaders
  • Experience in a private-equity-backed or similarly performance-driven environment
  • Healthcare or laboratory experience preferred, though logistics, supply chain and other process-driven backgrounds are welcome
  • Ambitious, with the capability to step into a CEO role in time
We are looking for a solutions-finder who arrives with options rather than escalations, knows the operation at floor level, and is energised by changing how things work rather than simply running them.

This is a confidential search. Further details about the organisation and role will be shared with shortlisted candidates following a confidential discussion and the signing of a non-disclosure agreement. All enquiries will be treated in strict confidence.

Please submit your CV for a confidential discussion.

Please note that only candidates who meet the required criteria will be invited to progress. All applicants will be added to our database for future information sharing regarding new opportunities, market intelligence and executive candidate information.

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